Privacy Policy for Vodafone recharge services in Qatar

Welcome to Voldafane Recharge Qatar at voldafane-qa.sbs. This Privacy Policy explains how we collect, use, disclose and safeguard information when you visit our website or use our Vodafone Qatar top‑up services. By accessing or using the site, you consent to this Policy. If you do not agree, please discontinue use.

1. Introduction and general provisions

Voldafane Recharge Qatar is committed to protecting privacy in accordance with the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and applicable Qatari regulations. This Policy applies to personal data processed via voldafane-qa.sbs and related subpages. We act as a data controller for information you provide directly and as a data processor where we handle data on your behalf to complete a top‑up.

2. Data we collect

Personal data you provide: mobile number to be topped up, email address for receipts, payment confirmation details (from the payment processor), and optional contact information submitted through forms. We do not store full card numbers; payments are handled by certified providers.

Technical data: IP address, device identifiers, browser type, language, referrer, pages viewed, and timestamps. We use this to secure the service, prevent fraud, and improve performance in Doha and across Qatar.

Cookies and similar technologies: we use strictly necessary cookies for session management, functional cookies to remember preferences, and analytics cookies to measure usage. Details are set out in our Cookie Policy on voldafane-qa.sbs.

3. How and why we use data

We process personal data to: (a) perform the top‑up contract you initiate, (b) verify transactions and combat fraud, (c) provide receipts and customer support, (d) comply with legal obligations such as accounting and anti‑fraud requirements, and (e) improve our site and offerings to users in Qatar.

Our legal bases include performance of a contract, legitimate interests (security, customer service, and analytics), and compliance with legal duties. Where required, we seek consent for optional cookies and communications.

4. Sharing with third parties

We may share limited information with: (i) payment processors for authorization and settlement, (ii) telecommunications partners solely to complete the recharge, (iii) analytics providers (in anonymized or aggregated form when possible), (iv) fraud‑prevention and security vendors, and (v) professional advisors or authorities when legally necessary. We do not sell personal information as defined by the CCPA.

5. Use of third‑party services

We use tools such as Google Analytics to understand how visitors use voldafane-qa.sbs. Google Analytics may set cookies and process usage data in accordance with Google’s policies. We may also use advertising networks to show Qatar‑relevant messages; where applicable, we request consent and provide opt‑outs. Links to third‑party sites are provided for convenience; their privacy practices are independent of this Policy.

6. Data storage and security

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. We apply safeguards including encryption in transit (TLS), access controls, logging, and periodic reviews. While no method is 100% secure, we work to protect information processed via Voldafane Recharge Qatar in Qatar and internationally.

7. Your rights

Depending on your region, you may have rights to access, correct, delete, or port your data; to object to or restrict certain processing; and to withdraw consent. To exercise rights, contact us at info@voldafane-qa.sbs. We will verify and respond within the time frames required by GDPR/CCPA. You also have the right to lodge a complaint with a supervisory authority.

8. Children’s privacy

Our services are not directed to children under 13 (or the age defined by local law). We do not knowingly collect personal data from children. If you believe a child provided data via voldafane-qa.sbs, contact us to remove it.

9. Changes to this Policy

We may update this Policy to reflect legal, technical, or business developments. Changes will be posted on voldafane-qa.sbs with a new “Last updated” date. Your continued use signifies acceptance of revisions.

10. Contact

For questions or requests about this Policy or how we process data in Qatar, email info@voldafane-qa.sbs or write to Office 1204, Al Tower, West Bay, Doha, Qatar.

Use of the site implies your agreement with this Privacy Policy and the processing of your data as described.

Last updated: 2025-09-24